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Mountain Valley

Privacy Policy

Internet Privacy Policy


Effective February 28, 2019

This Institution and its service providers have developed strict policies and procedures to safeguard your personal information. We restrict employee access to your sensitive personal information on a “need to know” basis. We maintain physical, electronic and procedural safeguards that comply with federal regulations to guard your nonpublic personal information. We educate our employees about the importance of confidentiality and customer privacy. We take appropriate disciplinary measures to enforce employee privacy responsibilities.

Our Internet banking service provider has developed a top-of-the line security system to ensure your customer information is protected on the Internet and within the data center environment.


What type of information is collected while visiting Fayette County National Bank’s Website?

If you are generally viewing our website content we do not request any personally identifiable information, nor do we collect unique identifying information about you unless you voluntarily and knowingly provide us that information, such as when you send us a secure email or complete an application online. If you provide us this information, it is only used internally for the purpose for which it was provided.


What type of non-personal information is collected when I visit Fayette County National Bank’s Website?

Service providers hosting our website and our Internet banking service collect the following information on our behalf for security and statistical purposes.

  • Date & time our site was accessed
  • IP Address (a numeric address given to servers connected to the Internet)
  • Web browser used
  • The pages visited on our website

Our service providers may use cookies to collect the above information.


What does Fayette County National Bank do with the non-personal information that is collected?

Fayette County National Bank uses non-personal information to create summary statistics for site management and to determine the level of interest in information available on our Website.


What happens to the personal information once given to the Bank’s Website?

If you enroll for online services we may obtain information about our customers from the following sources:

  • Information we receive from you on applications, emails, or other forms;
  • Information you provide when you choose to customize our website; and
  • Information that is generated electronically when you use our Internet banking services.

All information collected via secure email is used internally, as appropriate, to handle the consumer’s request in a timely and professional manner. No information collected is sold to anyone outside of Fayette County National Bank.


Does Fayette County National Bank use “cookies”?

Yes. In order to provide better service or to address security hazards, we will occasionally use a “cookie”. A cookie is a small piece of information, which a Website stores on your Web browser on your personal computer and can later retrieve. The cookie cannot be read by a website other than the one that set the cookie. We use cookies for a number of administrative purposes; for example, to store your preferences for certain kinds of information or to store a password so that you do not have to input it every time you visit our site. Most cookies last only through a single session, or visit, to our site. None will contain information that will enable anyone to contact you via telephone, e-mail, or any other means. You can set up your Web browser to inform you when cookies are set or to prevent cookies from being set.


Privacy of Children

This financial institution respects the privacy of children. We do not knowingly collect names, emails addresses, or any other personally identifiable information from children. We do not knowingly market to children, nor do we allow children under 18 to enroll for Internet banking services.

Our website may include linked 3rd party sites that would be of interest to children. We are not responsible for the privacy and security practices of these sites. Parents should review the privacy policies of these sites closely before allowing children to provide any personally identifiable information.

Click here to see an online copy of our Consumer Privacy Disclosure.