Card Alert Notifications
Want to receive email notifications concerning your debit card use? Click here to send us your monitoring choices.
Maintenance to install security patches or server maintenance usually occurs on Sundays between 12:00 AM and 7:00 AM and maintenance usually causes intermittent outages to Internet Banking.
Lost or Stolen Debit Card
If your debit card is lost or stolen, contact our Debit Card Department as soon as possible at (304) 574-1212 to close the card. If you need to report a lost or stolen debit card after our business hours, please call 1-800-264-4274. After your card is closed, please come to the bank in person to apply for a new debit card.
Elder Financial Abuse
Financial abuse of the Elderly in the area of finances is a rising problem that is growing daily. Learn how to protect yourself and your loved ones from the risks associated with Elder Financial Abuse by visiting our page of tips.
We take protection of your personal banking information seriously.
We also want to make sure our customers are aware of security measures they should take as well, and we want to educate consumers and businesses about fraud and scams so you can help protect your account information.Read more